Warranty and refund policy

Collection Graf Deco offers a 100% product satisfaction guarantee.

Within 60 days of the date of purchase

Our Satisfaction Guarantee applies to manufacturing defects, items damaged during shipping or if you simply change your mind within 60 days of the date of purchase.

Whether you want a refund or you want to exchange a product, it is possible to do so only if the returned item is unused. You will be able to exchange it for an item of equal or higher value.

If you want a more expensive item, we will just charge you the difference. The price will be adjusted at the time of replacement or exchange, minus shipping (if applicable).

Just send the product back and we will refund you.

The warranty does not cover accidental damage before, during or after installation.

Cancellation policy : You do not need a reason to cancel. You simply need to contact us.

Refusal to reimburse : Article already used. Article customized at your request (refundable only in the case of a manufacturing defect or because of an error on our part)

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